Term and Conditions

Welcome to StepInStyle Store! These Terms and Conditions outline the rules and regulations for using our website (www.thenewshoeonline.com) and purchasing our fashion-forward footwear.

1. Our Customers

StepInStyle Store caters to fashion-conscious individuals who value both style and comfort in footwear. Our target customers:

• Appreciate contemporary footwear designs including our signature Tabi styles
• Seek quality craftsmanship with a fashion-forward aesthetic
• Reside in our service areas (worldwide except some Asian regions and remote areas)
• Are comfortable with online shopping and international shipping processes

2. Website Use and Intellectual Property

2.1 License to Use

We grant you limited permission to access and make personal use of our website. This license does not include:

• Any resale or commercial use of our site or contents
• Collection and use of product listings or descriptions
• Derivative use of our website or contents
• Use of data mining or extraction tools

2.2 Intellectual Property

All content on this website, including text, graphics, logos, button icons, images, and product designs, is the property of StepInStyle Store or its content suppliers and protected by international copyright laws.

3. Product Information

We offer the following footwear collections:

• Basic Collection
• Heels
• Sandals
• Tabi Sandals
• Tabi Shoes

4. Ordering and Payment

4.1 Placing an Order

By placing an order, you:

• Confirm that all information provided is accurate and complete
• Confirm that you are authorized to use the payment method
• Acknowledge that your order represents an offer to purchase which we may accept or decline

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

4.3 Order Processing

Orders are typically processed within 1-2 business days. You will receive an order confirmation email with tracking information once your order ships.

5. Shipping Information

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95) via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping via EMS for orders over $50 (15-25 business days after dispatch)

5.2 Delivery Areas

We ship worldwide except to some Asian regions and remote areas. Shipping restrictions may apply to certain destinations.

5.3 Delivery Issues

You are responsible for:

• Providing accurate delivery information
• Any additional customs fees or import duties
• Inspecting delivered items promptly

6. Returns and Exchanges

6.1 Return Policy

We accept returns of unworn, undamaged items within 15 days of delivery:

• Contact us at [email protected] within 15 days
• Include your order number, item details, and reason for return
• Wait for our authorization with RMA number and instructions
• Return items in original condition with all tags and packaging
• Ship to: StepInStyle Store Returns Department, 4693 Snider Street, Colorado Springs, CO 80904 USA

6.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Worn footwear (showing signs of wear)
• Items without original packaging and tags
• Custom-made or special order items
• Items marked as “final sale”

6.3 Refunds and Exchanges

• Refunds processed within 5-7 business days after we receive your return
• Original shipping fees are non-refundable (except for our errors)
• For exchanges, we cover shipping costs for replacement items
• International customers are responsible for return shipping costs and customs fees

7. Customer Responsibilities

As our valued customer, you agree to:

• Provide accurate and complete information when placing orders
• Use the website and services lawfully and ethically
• Inspect delivered goods promptly and notify us of any issues
• Understand that international shipments may incur additional customs fees
• Not attempt to return ineligible items as outlined in our policy

8. Limitation of Liability

StepInStyle Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays in delivery due to circumstances beyond our control
• Minor variations in product appearance from website images
• Any unauthorized account access resulting from your failure to protect login credentials

9. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, USA.

12. Contact Us

For any questions about these Terms and Conditions, please contact us at:

StepInStyle Store
4693 Snider Street
Colorado Springs, CO 80904 USA
Email: [email protected]